Doctor in a white coat talking with an older patient across a desk in a bright consultation roomDoctor in a white coat talking with an older patient across a desk in a bright consultation room
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Dr. Meier
Where can I find the onboarding guide for a new physician?
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domo.health AI
Here is the link to your knowledge-base onboarding section for physician: …
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Henri
What should I bring to my first appointment?
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domo.health AI
Which department are you visiting?
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Henri
Neurology
Avatar
Dr. Meier
Where can I find the onboarding guide for a new physician?
Avatar
domo.health AI
Here is the link to your knowledge-base onboarding section for physician: …
Avatar
Henri
What should I bring to my first appointment?
Avatar
domo.health AI
Which department are you visiting?
Avatar
Henri
Neurology

Conversational AI Agents. Your knowledge. The right answers.

Give patients, families and healthcare teams clear, clinically grounded answers through a conversational AI agent, with every answer linked to its source.

Your knowledge. Your agent.

domo.health AI agents draw on your organisation’s selected knowledge and structured clinical data to deliver contextual, evidence-based guidance. With robust data governance, secure management and Swiss hosting, our ready-to-deploy solution is tailored to your organisation and designed to support safe, reliable healthcare communication.

Diagram: your selected knowledge (patient information, clinical guidance, internal procedures) and your organisation's identity, tone, scope and boundaries feed the domo.health Knowledge Agent for patients, families and teams
Doctor in a white coat working at a computer in his office
domo.health AI chat: a care coordinator asks how to prepare for a visit, using selected patient information as knowledge

Grounded in 
your knowledge

Give your organisation’s knowledge a conversational interface. Your AI agent draws on selected resources and uses the context of each exchange to help people find relevant information.

  • Build on your documents and reference content

  • Adapt answers through contextual follow-up questions

  • Define the topics your agent should cover

Rows of server racks in a bright data centre
domo.health AI on Swiss-hosted infrastructure answering a treatment question by referring the patient to their healthcare professional

Swiss-hosted. Carefully governed.

Bring AI into your organisation with a clear framework for information and data. Swiss-hosted infrastructure and defined knowledge boundaries support secure, controlled use.

  • Swiss-hosted infrastructure

  • Defined information sources and scope

  • Clear boundaries for the agent’s role

Doctor at his desk looking thoughtfully at a laptop
Knowledge Agent set up in three steps (knowledge, configuration, launch) with shortcuts to prepare for a visit or find a contact

Ready to deploy

Start with an existing solution, configured for your organisation. We prepare your agent around your content, audience and use case, then support its integration into your website or internal environment.

  • Start with a ready-to-deploy solution

  • Configure your content and use case with our team

  • Review the experience before launch

Doctor in a white coat working at a computer in his office
domo.health AI replying to a care coordinator with the updated admission guide, ready to download

Keep your knowledge up to date

Keep your agent aligned with the information your organisation shares. A defined update process helps you maintain its knowledge as documents, services and procedures change.

  • Identify the resources to maintain

  • Organise content updates with our team

  • Review answers as your knowledge evolves

Three colleagues reviewing information together on a laptop
Knowledge Agent with separate spaces for families, patients and teams, showing team shortcuts to find a procedure or the onboarding guide

Make the agent your own

Give your agent an identity and a way of communicating that reflect your organisation. Adapt its presentation, tone and interactions to 
the people you support.

  • Match your brand and communication style

  • Tailor conversations to your audiences

  • Define welcome messages and suggested questions

One solution. Different conversations.

Patient organizations

Help patients and families navigate condition-specific information, support resources and services.

Tailored
On-demand

Hospitals and clinics

Your agent guides patients through your institution’s preparation instructions, admission information and services.

Tailored
On-demand

Healthcare teams

Give staff a conversational way to access internal procedures, guidance and reference documents.

Tailored
On-demand

Build for trust.
Every action, accountable.

Swiss data sovereignty

Your patient data stays in Switzerland. All hosting and processing take place on Swiss infrastructure, in compliance with the revised Swiss Federal Act on Data Protection (FADP).

Built by health AI experts

Purpose-built for healthcare. Every AI agent is designed by domo.health’s in-house team, combining clinical expertise with agentic AI architecture.

Human-first, always

You stay in control. Every recommendation links to its source, and every action requires your confirmation. AI supports your work. You make the decisions.

A continuum of data.
Built to connect with your healthcare ecosystem.

We bring care information, clinical standards and operational systems together, creating a seamless flow of data across healthcare systems

Health data exchange

Structured information that connects homecare, clinical practice and research.

Clinical knowledge

Consistent language for nursing diagnoses, assessments and clinical information.

Medication

Medication information connected to everyday care.

Billing & accounting

Connected workflows from delivered care to billing and accounting.

Quality & information security

Structured quality management and systematic information security.

Data protection

Protection of personal data and respect for patients' rights.